For customers in the Los Angeles local area: Initial training for all areas of the System will be done in your offices. The training can be accelerated or done slowly depending on your needs. Continued training can occur remotely via a PcAnywhere connection to your server or to any of your user's computers.
For customers outside of the Los Angeles area: Depends on the size of the installation and the needs of the customer. Reimbursement of travel expenses will apply.
Typical Training Schedule:
Session 1 - Basic and Master Files setup
System Tables
Colors
Return Reasons
Chargeback Reasons
Order Types
Customer Classes
Etc.
Divisions and Seasons
Sizes
Factor and Pay-to Information
Customers
Styles
Session 2 - Data Entry
Customer Order Entry
Allocation & Picking Ticket Generation
Invoicing
Return Authorizations
Credit Memos
Finished Goods Purchase Orders
Session 3 - Materials and Trims
Material & Trim Masters
Bills-of-Material
Cost Sheets
Material/Trim Purchase Orders
Session 4 - Accounting